Free Trial Return Policy

Return Policy for 15-Night Trial Offer

  • Condition: Pillowcases must be in good condition with no visible wear or tear. Washing is fine, as we expect you to use them.
  • Return Shipping Cost: A flat rate of $9 will be applied for return shipping to help us cover part of the shipping expenses. This is a fair rate to ensure we can continue providing quality trials.
  • Initiate Return: Contact us at hello@elegancesleep.com to initiate your return.
  • Return Process: Please keep the original box. If you decide to return the item, use the box and attach the provided shipping label. Drop it off at the designated location.
  • Refund Timeline: After receiving and inspecting the item, you’ll receive your full refund within 5-10 business days.